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Last Updated: September 2, 2025

1. Introduction

At Yahya Masri Technologies, we are committed to delivering projects and services on time while maintaining the highest quality standards. We understand that time is a critical factor in the success of any project, which is why we set accurate and realistic timelines from the very beginning of our collaboration.


2. Scope of Policy

This policy applies to all services we provide, including but not limited to:

  • Website design and development.
  • Custom software solutions.
  • Digital marketing and advertising campaigns.
  • Search Engine Optimization (SEO) services.
  • Hosting and maintenance services.

3. Determining Delivery Time

  • The estimated delivery time for each project or service is specified in the technical and financial proposal or the signed contract with the client.
  • Delivery time depends on the project size, complexity of requirements, and the speed at which the client provides the necessary information and content.
  • For large projects, work is divided into phases, with specific delivery dates for each phase.

4. Factors Affecting Delivery Time

Delivery time may be affected in the following cases:

  • Client delays in providing required content, approvals, or feedback.
  • Significant changes to the project scope after work has begun.
  • Force majeure or unforeseen events (e.g., internet outages, technical issues, emergencies).

5. Company Commitments

  • Adhering to the agreed timeline as closely as possible.
  • Informing the client immediately if any delays are expected, along with an updated schedule.
  • Compensating for lost time—where possible—by allocating additional resources or accelerating work without compromising quality.

6. Client Commitments

  • Providing all required information, content, and approvals within the agreed timeframe.
  • Responding to inquiries and review requests promptly to avoid delays.

7. Changes to Delivery Time

  • Any changes to the delivery schedule must be mutually agreed upon in writing.
  • If the client requests additional changes, the delivery time may be extended accordingly.

8. Communication

For inquiries or to check the status of your project, please contact us at:
📧 info@yahyamasri.tech